Reliable Heat Pump Repair in Wilmington, NC

A technician installing an outdoor heat pump unit

Heat pumps are versatile HVAC systems that provide heating and cooling by transferring heat between your home and the outside air. They’re an energy-efficient alternative to traditional furnaces and air conditioners, providing year-round comfort for homeowners seeking all-electric heating and cooling.

As with any mechanical system, heat pumps encounter issues from time to time. At NC Quality Air, we aim to keep your system running smoothly for the long haul.​

Contact us today to schedule heat pump repairs in Wilmington, North Carolina.

Common Heat Pump Problems We Fix

Heat pumps are robust and reliable, but they occasionally experience issues that hinder their performance. Our team has the knowledge and experience to address any problems your heat pump might face, including:​

  • Frozen coils​
  • Refrigerant leaks​
  • Thermostat issues​
  • Blower motor failures​
  • Faulty reversing valves​
  • Electrical component failures​
  • And more

24/7 Emergency Heat Pump Repair Services

Heat pump failures can occur without warning, often at the most inconvenient times. That’s why we offer 24/7 emergency repairs to our Wilmington customers. Whether it’s a scorching summer day or a chilly winter night, our team is ready to repair your system quickly and efficiently. This around-the-clock availability means you won’t have to endure uncomfortable temperatures for long.

Our Heat Pump Repair Process

At NC Quality Air, we follow a proven repair process to ensure your heat pump receives the highest standard of care. Here’s what to expect:

  • Initial inspection and diagnosis: Our certified technicians thoroughly examine your heat pump, using advanced diagnostic tools to identify the cause of the problem.​
  • Detailed explanation and upfront pricing: Before proceeding, we clearly explain what’s wrong and present you with viable repair options backed by upfront prices.​
  • Expert repairs: We perform the necessary repairs, using our extensive industry experience to ensure a job well done.​
  • Post-repair testing: Once the repairs are complete, we test your heat pump to ensure it’s operating correctly and efficiently.​

Should I Repair or Replace My Heat Pump?

Deciding whether to repair or replace your heat pump isn’t always easy. The next time your system acts up, weigh these factors:

  • Equipment age: If your heat pump is relatively new and this is one of its first repairs, repairing it is often the most cost-effective option.​
  • Frequency and cost of repairs: Older systems often rack up repairs or face significant issues toward the end of their life. If your heat pump requires frequent repairs or the current estimate is over half the replacement cost, it may be time to retire your malfunctioning system.
  • Performance and efficiency: Does your heat pump struggle to work properly? Replacing your poorly performing heat pump with a newer, more efficient model could garner noticeable energy savings and improved comfort.​

Are you still not sure whether to replace or repair your heat pump? Our team can assess your system’s condition and recommend the best action.​

Trust NC Quality Air for Heat Pump Repair in Wilmington, NC

Don’t trust your heat pump repair to just any HVAC company. NC Quality Air has you covered with over 40 years of industry experience, 24/7 availability, and a team of licensed, insured, and certified technicians.

We service all heat pump brands and offer free repair and replacement estimates. Transparency and customer satisfaction are our top priorities, so you can trust us to deliver fast, cost-effective repairs.

Contact us today for a heat pump repair estimate in Wilmington, North Carolina.

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What To Expect

Discover The NC Quality Air Difference

We deliver
peace of mind!

24/7 Service
(We’re never closed!)

Unmatched
customer service

Highly trained professional
technicians

Unparalleled honesty
and integrity

100% satisfaction
guarantee

We deliver
peace of mind!

24/7 Service
(We’re never closed!)

Unmatched
customer service

Highly trained professional
technicians

Unparalleled honesty
and integrity

100% satisfaction
guarantee

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See What Our Clients Are Saying

Two of their comfort experts came by our house while they were doing some work for one of our neighbors. They were extremely friendly and knowledgeable about service plans and the benefits of twice a year services. We signed up for the maintenance plan for both…

Austin L.

Austin L.

Excellent, excellent service! I really liked how the technicians explained everything to me on a basic level to where I can understand. They were professional and knowledgeable. Highly recommended to use this company.

Daryle P.

Daryle P.

I cannot speak highly enough of NC Quality Air. From the initial consultation to the installation, the team was professional, knowledgeable, and respectful. They were transparent about costs, kept me informed every step of the way, and didn’t try to upsell unnecessary options. It’s rare to…

Spencer P.

Spencer P.

I highly recommend using NC Quality Air for any of your HVAC needs. Professional, courteous, and technicians were very knowledgeable. Customer service was 10/10 and they take pride in the work they do.

Jordan D.

Jordan D.

The whole team did an amazing job, very courteous and professional from the technicians to the office staff and sales team. We ended up signing up for their maintenance plan. It’s hands-free and saves us money without us having to do anything extra, can’t recommend these…

Ryan L.

Ryan L.